Life Care Centers of America’s Whatever It Takes And Then Some program honors associates who go beyond their job descriptions in caring for residents, their families and fellow associates. Here are three of the inspiring stories from our November 2014 winners:
Leslie Vail, physical therapist and outpatient manager at Life Care Center of Greeley, Colorado, befriended a patient who has had many physical limitations over the years. She developed a special home exercise program for the resident and went several steps beyond simply instructing her how to do the exercises. Vail took pictures of the resident doing all the exercises and stretches she would need at home, then printed those and made a 40-page booklet with all the instructions so the patient would have a personal view of how to stay independent.
Teresa McIntyre, certified nursing assistant at Camellia Gardens of Life Care in Thomasville, Georgia, came to the rescue when a resident was upset about her “babies,” her collection of dolls. The resident said that the “babies” had to have a bottle for the night. McIntyre clocked out, went to the local store and personally purchased a baby bottle with her own money and brought it back to the resident, who immediately felt better.
Paula Sevigne, activities assistant at Life Care Center of Wilbraham, Massachusetts, frequently uses her lunch breaks to read stories to a resident who can’t read but loves books. She also makes bookmarks with photos of the residents who pass away and puts them in the sympathy cards for their families to treasure.